The SugarCRM Community is now "read-only" to prepare for the SugarClub launch on August 3. Please visit
Announcing SugarClub - Are you in? for more information.
A brief overview of the product capabilities.
Hello, I am trying to make a use case but I can not determine how to select which fields will be deleted, could you help me? I have created two requests, one for the privacy of the Lead data and the other for the deletion. When I accept the deletion request it tells me that I will erase 0 fields.How can i select the fields to be erase?
Make sure that you mark fields as PII in the admin section first.
When you are in the Data Privacy record, go to the subpanel of the lead record, and on the right hand drop down of the lead record, select "Mark to erase"
You will see a list of all PII fields. Now you can select which fields to erase.
See if that works. Thanks
PII = Personally Identifiable information
Can't seem to find the YouTube link to share this video with users?
Vincent Amari - This video is public so you can just share a link to this page. To my knowledge, this video was not uploaded to our YouTube channel (unless Deepak Deolalikar knows any different).
I don't believe it was uploaded to youtube.
May be a good idea, get's more search engine love :-)
Retrieving data ...