v10 How do I un-hide fields?

Hello,

I am having a problem adding an iframe in v10. I can add the iframe through studio, but when I try to viw it in the record view, it shows up as a button surrounded by a grey dashed line, with a + on the left side of the label.

This appears to be a new thing in v10 where they are hiding empty fields?

But the iframe shouldn't be hidden. And, when I click the button to expand, the grey dashed outline disappears, the + disappears, but the iframe doesn't show.

Can someone please point me where I need to look/what I need to do, to have this field always be displayed and expanded?

There are actually a lot of fields that now have this + thing that shouldn't be there because they should always be displayed, but I haven't been able to find anyway to get rid of them.

Thank you,

Jeff

0 Ramya Katram over 3 years ago

Hi Jeff,
Field Name Placement is the new feature introduced in the Sugar 10.x version. Because of this feature the user have the option in their profile to configure where field names are placed in relation to their field values; the default is "Beside Field Value". The user can change this to "Above Field Values" option also where fields layout looks like earlier version.
If you are confused with new Field Name Placement setting (Beside field value option) for your user can you try changing to Above field values option in Layout Option settings of user profile and check iframe field how it is working.
Please go through Field Name Placement in SugarCRM and change the settings of your user.
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0 Jeff Ward over 3 years ago in reply to Ramya Katram

How do you do that?
I have no layout options section.
As far as I can tell, it says that is supposed to be under the advanced tab of the user's profile.
Is that the right place?
(I am logged in as admin)
If I can ever find this, will this mean that every single user is going to have to change their settings?
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0 Ramya Katram over 3 years ago in reply to Jeff Ward

Hi Jeff,
Yes it is user based setting. Can you please check in user profile, advanced tab section. If you are not able to find out setting with your user. Can you please try creating new admin/regular user in the instance and check whether this setting is available in Layouts section of Advanced Tab in User profile.
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0 Jeff Ward over 3 years ago in reply to Ramya Katram

Thank you. I needed to actually click on edit to see that option.
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0 Jeff Ward over 3 years ago in reply to Ramya Katram

TO an admin. I have dug into my issue deeper and the original question is the wrong question. I am going to post a new question with a much more accurate description of the issue. This question can be closed or removed.
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