AnsweredAssumed Answered

Email Bounce Sensitivity

Question asked by John Kitsmiller on May 10, 2020

I happen to be looking through our email campaign results and specifically the bounces that have been marking email addresses as invalid.


It seems it is being too sensitive to bounces.


I have seen many that are bounces because a receiving mail server did not respond and timed out, or our email was rejected as "not authorized" or something else like that.


I get, and want, the invalid email addresses marked, but I think some should not be marked.


Is there any setting that will control the sensitivity of bounces that mark an email address as invalid?