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Poor UI design - Altering record card design in new UI

Question asked by Angus McKechnie on Apr 29, 2020

We've recently had our sugar cloud instance updated to 10.0. There has been a massive step back in UI design across the board but especially when viewing records.


Any fieldname in a record gets cut off after 12 characters, which is simply unacceptable. There is a lot of blank, undefined space in the record card which makes it hard to identify blank fields at a glance even if you can make out what the field names are. 


What this UI update tested with users at all? It looks 'cleaner' when looking at a blank record but it is completely unpractical for ease of use.