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Calls: Related To: more data in list view

Question asked by swaldinger on Apr 29, 2020
Latest reply on May 8, 2020 by André Lopes

Hi all,


I'm trying to extend the Calls List view with new columns:

  • Related Country
  • Related State
  • Related City

Calls List View, with columns of Related To (Country / State / City)

These Data should be pulled by the "Related To" Record if existing. 

Related to can be Lead / Contact / Account or also something else, where no country / state / city info would be available.



In my example I definded the "Related City" like this, but it is limited to related to = contacts:


$dictionary['Call']['fields']['sw_related_city'] = array(
 'name' => 'sw_related_city',
'vname' => 'LBL_SW_RELATED_CITY',
'rname' => 'primary_address_city',
'type' => 'relate',
'id_name' => 'parent_id',
'source' => 'non-db',
'link' => 'contact_parent',
'sort_on' => array('name',),
'module' => 'Contacts',
'table' => 'contacts',
'audited' => true,


I tried to adapt the logic behind the "parent_name" field, but i didn't get something working with that.

Is there a smart solution to get the data of the related record?

Many Thanks and stay healthy




FYI: using SugarCRM v9.0.3 Enterprise - self hosted