AnsweredAssumed Answered

[2020-03-23 19:13 UTC] Known Cloud Issues - IDM Hosted Instances

Question asked by Kevin Louie Employee on Mar 23, 2020
Latest reply on Mar 26, 2020 by Kevin Louie

We are currently addressing an issue in our cloud environment where IDM hosted instances have been experiencing performance and login issues, including degraded performance and the IDM login page timing out, 504 gateway errors, and/or an EOF message appearing in the top left corner of the message on a failed login .


This thread will be updated with any new information once available.


Our Operations team has implemented a fix for this issue and is currently reviewing and testing to ensure effectiveness.