I’m wondering about the utility of maintaining both leads and contacts.
Up until now the system had 2 modules leads and contacts (contacts essentially being a copy of a lead that has converted), but I’m starting to doubt that we really need this. Leads module already has a built-in field “converted” to indicate that the person made a purchase.
Anyways, I guess it would really depend on the individual setup, but I just wanted to see what other people think. For example wondering how many people use “leads” only and are okey with it.