I am getting below error when trying to login to Sugar instance:
Unable to sync with server. A request is failing that makes the application unusable. Please contact technical support.
Could anyone help how to resolve this please?
We are getting the same error this morning, the SugarCRM log has the following listed:
Mon Dec 2 08:05:34 2019 [-none-][ERROR] An exception happened: ( 401 Unauthorized: invalid_grant)The access token provided is invalid.
Any resolution for this?
Hi Dennis, I haven't found any solution for this yet.
We discovered the problem, by default user sessions are stored in C:\Windows\Temp. Windows user permission changed resulting in the IIS user not able to write to the folder. We changed the user session path to session.save_path = "C:\PHP\Sessions\" in the PHP.ini. Problem solved.
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