AnsweredAssumed Answered

Outlook Plugin:  Is there a setting for the Source field to be filled in with "Email" for new cases?

Question asked by Nicole McGath on Oct 23, 2019
Latest reply on Oct 24, 2019 by Edward Robinson

When creating a new case via the Outlook Plugin, it has been brought to my attention that the Source field stays blank.  I am wanting to know if anyone knows of a way to have that auto fill with Email so that it doesn't have to be manually filled in every time.