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Role-based dropdown not working

Question asked by Neil Conacher on Oct 16, 2019
Latest reply on Oct 22, 2019 by Neil Conacher
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We have a need for role-based dropdown control around the account_type DD


Sugar introduced Role-based dropdowns circa version 7.6 and an issue was raised in August 2017 (that is over 2 years ago) - Bug 79265


This shows itself that if the user does not have access to the DD value present in the record, then the field value does not display at all - this is unacceptable.


Not mentioning my FRUSTRATION at the lack of a fix on a fundamental error which obviously got through QA over 2 years ago, does anyone have suggestions for an alternative approach please.


I have seen some posts around coded solutions which would be of interest. I suspect that might be the only route as my work with dependency files (eg SET OPTIONS) does not appear to include Role based functionality.