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Outlook Plug-in: Failed to autoarchive mail items

Question asked by Bud Hartley on Oct 11, 2019
Latest reply on Oct 11, 2019 by Bud Hartley

I'm guessing there's a setting somewhere...  We're on Release 9.1 with the current Outlook Plug-in on MS Outlook 2016


When using the Send and Archive in the Outlook Plug-In, the email is successfully archived, but the error message pops up saying "Failed to autoarchive mail items".  It doesn't happen with every email, but with most of them.


Has anyone else seen this and know what I'm doing incorrectly?