Ron McCorkle

Sugar Cloud Maintenance Scheduled for Saturday, September 21, 2019

Discussion created by Ron McCorkle Employee on Sep 17, 2019
Latest reply on Sep 22, 2019 by Adrian Jurje

On Saturday, September 21, 2019, beginning at 17:00 PDT, SugarCRM will be performing maintenance to the Sugar cloud environment. This work will occur during our scheduled weekly maintenance window. Maintenance is expected to be complete by the end of our window at 02:00 PDT on Sunday, September 22, 2019.

 

What Can You Expect During This Window?

 

Customers hosted on the following stacks in our cloud environment will experience brief periods of downtime or degraded performance during the maintenance window. 

     
  • ondemandau02
  • ondemandus01
  • ondemandus03
  • ondemandus12
  • mtpremiumus01

 

We endeavor to keep these periods as brief as possible. For information on identifying the stack where your instance is hosted, please review the  "Identifying Your SugarCloud Stack" section of the Using the Support Portal guide. 

 

We will update this post once all maintenance is successfully completed.

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