Catalin Chertita

[2019-08-22, 1:53 PM UTC] Known Cloud Issues - Sugar Cloud US 13

Discussion created by Catalin Chertita Employee on Aug 22, 2019
Latest reply on Aug 22, 2019 by Vlad Popescu

We are currently addressing an issue in our cloud environment where instances hosted on the ondemandus13 stack are currently experiencing performance issues.

For information on identifying the stack where your instance is hosted, please review the "Identifying Your Sugar Cloud Stack" section of the Using the Support Portal guide:https://support.sugarcrm.com/Resources/Using_the_Support_Portal/index.html#Identifying_Your_Sugar_Cloud_Stack

Our Operations team is aware of this issue and is actively working towards remediation.

Outcomes