Hint data

where does hint get its data? and does it or can it include the linkedin data of lead / contact / company?

  • Microsoft owns LinkedIn and uses its data for their Dynamics 365 CRM product, and I'm sure doesn't give it to anyone else.

    According to the Hint user guide,

    Hint retrieves data from a third-party provider rather than directly from sources such as social media and news sites. Therefore, Hint's enriched data may not exactly reflect information available by direct navigation to these sources; recent changes may not yet be available in the data set. Currently, Hint's data is strongest and most complete for individuals and companies based in the United States.

    I see data from Facebook, Twitter, news aggregators, probably some industry-specific contact databases, all kinds of stuff.

  • Hi Lee, 

    Thanks for reaching out on Sugar Community!

    My name is Trevor Bloking.  I am the Product Manager for SugarCRM Hint.

    Steve Jaspar is correct - we do not access LinkedIn data, in accordance with their usage policies.  

    SugarCRM partners with a variety of leading data providers, to source information from over 70 global sources.  Our data providers routinely optimize their sources, to provide the most relevant information possible, in accordance with relevant privacy considerations.  As such, I cannot share each exact data source, as these are subject to change.

    If you have additional questions, I am more than happy to discuss them.  Feel free to contact me through your SugarCRM Channel Manager.

    Thanks!

  • Hi Trevor,

    Thanks for this quick response, I thought that was the case with the linkedin data and hint.  A customer questioned it when they viewed a screen shot of hint containing linkedin information so this was questioned, but thanks for following up.

    Many Thanks,

    Lee Ingham

    Training Manager

    Tel 01473 618980

    <https://www.linkedin.com/in/leeingham/> Connect with me on Linkedin

    Enable Technologies Ltd :  <http://www.enable.services/> www.enable.services

    “We are stronger when we listen and smarter when we share."

    If you are interested in training please contact us  or  <https://calendly.com/enabletraining> Book Training here

  • Ah, yes!  The beta and v1 of Hint had a publicly sourced LinkedIn profile URL.  However, this proved to be unreliable, and was removed in v2 onwards.