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Error during import custom package

Question asked by Steven Van Loon on Aug 12, 2019
Latest reply on Aug 13, 2019 by Ashish Dwivedi



During the import of the custom package we created, we get the following error:


Error adding index:  Query Failed: ALTER TABLE emails_text ADD INDEX emails_textfromaddr (from_addr): MySQL error 1071: Specified key was too long; max key length is 1000 bytes


and are unable to import successfully. Just one of our customers reported this problem until now. 


Does anybody know what is causing this issue?