Ciprian Cernestean

[2019-07-31, 20:17 UTC] Known Cloud Issues - Sugar Cloud US 16

Discussion created by Ciprian Cernestean Employee on Jul 31, 2019
Latest reply on Jul 31, 2019 by Ciprian Cernestean

We are currently addressing an issue in our cloud environment where instances hosted on the Sugar Cloud US 16 stack experienced performance issues for 1 minute between 20:17 and 20:18 UTC. For information on identifying the stack where your instance is hosted, please review the "Identifying Your Sugar Cloud Stack" section of the Using the Support Portal guide: Identifying Your Sugar Cloud Stack. Our Operations team is aware of this issue and is actively working towards remediation.

This thread will be updated with any new information once available.