Vlad Popescu

[2019-07-15, 14:55 UTC] Known Cloud Issues - US Hosted Instances (ondemandus16 only)     

Discussion created by Vlad Popescu Employee on Jul 15, 2019
Latest reply on Jul 15, 2019 by Paul Farcas

We are currently addressing an issue in our cloud environment where instances hosted on the ondemandus16 stack are currently experiencing performance issues.

For information on identifying the stack where your instance is hosted, please review the "Identifying Your Sugar Cloud Stack" section of the Using the Support Portal guide:  https://support.sugarcrm.com/Resources/Using_the_Support_Portal/index.html#Identifying_Your_Sugar_Cloud_Stack  

Our Operations team is aware of this issue and is actively working towards remediation.

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