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Calendar: how can I distinguish scheduled calls from calling leads?

Question asked by Ronnie van der Linden on Jul 4, 2019
Latest reply on Jul 5, 2019 by Dmytro Chupylka

Hi!

 

After been helped really well last time, I have another question. 

 

Personally I like to use my Sugar calendar like a real calendar, meaning that everything that is in there is an actual appointment at that specific time/date/moment. 

 

However, when I call a lead and there is no direct follow-up (for example the person is not available, or they ask me to try again next year), I have found no other way than planning a call in the future as a reminder to myself to try again.

 

This however for me is a call which is not 'set in stone', like the actual calls I use my sugar calendar for. 

 

Is there any way to seperate these, maybe in calendar as well (for example with colors)? 

 

Kind regards,


Ronnie 

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