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SugarBPM - opting-out an email address via a BPM process when a contact field is changed.

Question asked by Nigel Kerby on Jul 1, 2019

Just trying to get my head around SugarBPM - and hit a snag. Ive setup a 'processs definition' for the contacts module that fires when a user changes one of the fields in contacts ("Status") from active to non-active.  At that point I want the contact's email address to be changed to either opt-out or invalid but I can't seem to find any way of changing that related field.  


Any ideas what Im doing wrong?