Catalin Chertita

[2019-07-01, 8:30 AM UTC] Known Cloud Issues - US Hosted Instances (ondemandus12)

Discussion created by Catalin Chertita Employee on Jul 1, 2019
Latest reply on Jul 1, 2019 by Catalin Chertita

We are currently addressing an issue in our cloud environment where instances hosted on the ondemandus12 stack are currently experiencing performance issues. For information on identifying the stack where your instance is hosted, please review the "Identifying Your Sugar Cloud Stack" section of the Using the Support Portal guide: https://support.sugarcrm.com/Resources/Using_the_Support_Portal/index.html#Identifying_Your_Sugar_Cloud_Stack. Our Operations team is aware of this issue and is actively working towards remediation.

This thread will be updated with any new information once available.

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