Vlad Popescu

[2019-06-25, 08:00 UTC] Known Cloud Issues - US Hosted Instances

Discussion created by Vlad Popescu Employee on Jun 25, 2019
Latest reply on Jul 3, 2019 by Paul Farcas

We are currently addressing an issue in our cloud environment where instances hosted on the mtpremiumus02 and mtpremiumus04 stack are currently experiencing performance issues.

For information on identifying the stack where your instance is hosted, please review the "Identifying Your Sugar Cloud Stack" section of the Using the Support Portal guide: https://support.sugarcrm.com/Resources/Using_the_Support_Portal/index.html#Identifying_Your_Sugar_Cloud_Stack.

Our Operations team is aware of this issue and is actively working towards remediation.

This thread will be updated with any new information once available.