Luke Ridgway

Report Export Fails (Database failure. Please refer to sugarcrm.log for details.)

Discussion created by Luke Ridgway on Jun 26, 2019

I have experienced this in my start as an Admin in Sugar CRM (v9).

Hope the solution helps others...

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Clicking Export in a report results in this:

"Database failure. Please refer to sugarcrm.log for details."

(I only really used Summation reports so far)

 

But if you add a 'Count' column to your report (in Choose Display Summaries) then it fixes it

 

and the report exports/downloads :-)

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