send an email after contact updates in backbone.js

Good morning John, 

I would not try to do it in sidecar, rather as a logic hook using the MailerFactory:

https://support.sugarcrm.com/Documentation/Sugar_Developer/Sugar_Developer_Guide_8.2/Architecture/Email/Mailer_Factory/

You can do it as a before-save on the record where you just saved the password.

Check for changes in the password field by comparing the old and new value, then use MailerFactory to compose and send the email.

https://support.sugarcrm.com/Documentation/Sugar_Developer/Sugar_Developer_Guide_9.0/Data_Framework/Models/SugarBean/index.html#Distinguishing_New_from_Existing_Records

You could also do it in an after_save logic hook, just to make sure the save completes before sending the email, by using the following suggestion to store the old values so you still have them available in the after_save (which normally they would not be).

https://support.sugarcrm.com/Documentation/Sugar_Developer/Sugar_Developer_Guide_9.0/Cookbook/Logic_Hooks/Comparing_Bean_Properties_Between_Logic_Hooks/

Hope this helps,
FrancescaS

Also, if you are on Enterprise or higher you could use SugarBPM to do this without the coding.

https://support.sugarcrm.com/Documentation/Sugar_Versions/9.0/Ent/Administration_Guide/SugarBPM/index.html

FrancescaS

thank you Francesca Shiekh, we do have enterprise so can look at advanced workflows I just wanted to understand how to code this in the first instance.

thank you for your tips and was thinking about a hook but broke sugar with the last one so will give it another go

Hi john Fieldsend,

Just to add to it, if you are planning to write a logic hook for sending an email, try implement it using job queue within a logic hook as email sending could be a time consuming process and results in not so good UI experience as record would stuck with "Saving.." message until the email is sent.

Check out this article for more details - https://support.sugarcrm.com/Documentation/Sugar_Developer/Sugar_Developer_Guide_9.0/Architecture/Job_Queue/Jobs/Queuing… 

thanks hats for the heads up.

can i just check something. to see if i'm understanding hooks

Before_save, will this fire once a field in the view is updated?

After_save, this fires once the record has been saved?

I wasn't sure if you could fire a before_save only if a specific field has been updated as I dont want to fire off an email every time a record is updated but only if the registrationpassword_c field has been updated

Also do these hooks fire when a bean is updated and saved using sidecar App.data javascript?

Hi john Fieldsend,

In general, hooks are related to the back-end system and not the front-end.

before_save - The before_save logic hook executes before a record is saved.

after_save - The after_save hook executes after a record is saved.

Both of these hooks will get triggered when you hit a save button on record. The only difference is, before_save executes before it actually saves the updated information in the database whereas after_save executes after the information is updated in db.

I wasn't sure if you could fire a before_save only if a specific field has been updated as I dont want to fire off an email every time a record is updated but only if the registrationpassword_c field has been updated

We can check in both the hooks that what all information has been updated/changed and proceed with our logic accordingly. For eg: if you want to check if registrationpassword_c has been updated or not, you can do it like this in before_save

if($bean->registrationpassword_c != $bean->fetched_row['registrationpassword_c']) {
   print "field value is changed"
}

Checkout Logic Hooks section in the sugar developer guide for more information - https://support.sugarcrm.com/Documentation/Sugar_Developer/Sugar_Developer_Guide_9.0/Architecture/Logic_Hooks/#Considera… 

Also do these hooks fire when a bean is updated and saved using sidecar App.data javascript?

Yes, it fires whenever you do model.save from your js file because behind the scenes, it triggers the rest api which in turn trigger hooks if there are any.

Regards.

thanks a lot hats, i was thinking that would be the case comparing the fields to check for a change but wanted to make sure id not missed something thank you to you both hats and Francesca Shiekh will have a go at coding this over the weekend once sugar have transfered my live instance to my test

thanks got this working now through a hook, will follow your advice hats and change this to work with job que

<?php
  if (!defined('sugarEntry') || !sugarEntry) die('Not A Valid Entry Point');

  class MC_UserHooks {

    public function restWebPassword_Before() {
      // $bean->stored_fetched_row_c = $bean->fetched_row;
    }

    public function restWebPassword_After() {
      if ($bean->registrationpassword_c != $bean->fetched_row['registrationpassword_c']) {
        $emailObj = new Email();
        $settings = $emailObj->getSystemDefaultEmail();
        $resetMail = new SugarPHPMailer();
        $resetMail->setMailerForSystem();
        $resetMail->From        = 'noreply@magicard.com'; // $settings['email']
        $resetMail->FromName    = 'Magicard Support'; // $settings['name']
        $resetMail->Subject      = from_html('Password Reset');
        $resetMail->Body         = from_html('');
        $resetMail->prepForOutbound();
        $resetMail->AddAddress($bean->portaluser_c);

        if ($resetMail->send()) {
          return true;
        }
      }
      return false;
    }

  } // Close MC_UserHooks
// ?>