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Inbound and outbound Outlook content not syncing

Question asked by Rachel Craft on Jun 4, 2019

Hi I have 2 users who cannot get their emails synced to Sugar.  We are using Outlook connector v2.6.0 and Version 9 of Sugar.  We have tested the connection with no issues,  but then get an error of "The Sugar server specified in settings must be running version 7.0.0 or later".  This does happen with other users.  

 

I have attached the logs from both outlook connectors.  

Outcomes