There are several steps involved in upgrading a CRM. The complexity of upgrading depends on a number of factors including, but not limited to:
What custom modules are you using?
Is the previous code upgrade safe or not?
How is the data being managed/saved?
Are you using any third-party applications? If yes, how many and which ones?
Your current version and the version that you want to upgrade to
Any UI changes done to the CRM?
Do you have data backups?
To make this upgrade hassle-free, our Sugar Certified Professionals can help you upgrade your Sugar Professional from 6.5.16 (Build 1082) to 7.7. You can fill the form available here to provide us with the necessary information required and we will help you seamlessly upgrade your Sugar.
