Paul Farcas

[2019-05-14, 4:27 PM UTC] Known Cloud Issue - US Hosted Instances (ondemandus16 only)

Discussion created by Paul Farcas Employee on May 14, 2019
Latest reply on May 30, 2019 by Vlad Popescu

We have addressed an issue in our cloud environment where instances hosted on the ondemandus16 cloud stack experienced database connections problems for about 4 minutes leading to internal server issues. Currently all services are operational.
For information on identifying the stack where your instance is hosted, please review the "Identifying Your Sugar Cloud Stack" section of the Using the Support Portal guide: Identifying your Sugar Cloudstack.

This thread will be updated with any new information once available.