Paul Farcas

[2019-04-16, 9:15 PM UTC]Known Cloud Issue - US Hosted Instances(premiumus02 only)

Discussion created by Paul Farcas Employee on Apr 16, 2019
Latest reply on Apr 16, 2019 by Paul Farcas

We are currently addressing an issue in our cloud environment where instances hosted on the premiumus02 stack are currently experiencing performance issues.

For information on identifying the stack where your instance is hosted, please review the "Identifying Your Sugar Cloud Stack" section of the Using the Support Portal guide: https://support.sugarcrm.com/Resources/Using_the_Support_Portal/index.html#Identifying_Your_Sugar_Cloud_Stack. Our Operations team is aware of this issue and is actively working towards remediation.

This thread will be updated with any new information once available.

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