Ciprian Cernestean

[2019-03-06, 11:24 AM PST] Known Cloud Issues - EU Hosted Instances (ondemandeu02 only)

Discussion created by Ciprian Cernestean Employee on Mar 6, 2019
Latest reply on Mar 6, 2019 by Ciprian Cernestean

We have addressed an issue in our cloud environment where instances hosted on the ondemandeu02 cloud stack  experienced database connections problems for 1 minute. Currently all services are operational.

For information on identifying the stack where your instance is hosted, please review the "Identifying Your Sugar Cloud Stack" section of the Using the Support Portal guide: https://support.sugarcrm.com/Resources/Using_the_Support_Portal/index.html#Identifying_Your_Sugar_Cloud_Stack

 

This thread will be updated with any new information once available.

Outcomes