Adrian Jurje

[2019-03-01, 00:00 AM PST] Known Cloud Issues - US Hosted Instances (ondemandus12 only)

Discussion created by Adrian Jurje Employee on Mar 1, 2019
Latest reply on Mar 22, 2019 by Vlad Popescu

We have addressed an issue in our cloud environment where instances hosted on the ondemandus12 cloud stack  experienced database connections problems for 3 minutes. Currently all services are operational.

For information on identifying the stack where your instance is hosted, please review the "Identifying Your Sugar Cloud Stack" section of the Using the Support Portal guide: https://support.sugarcrm.com/Resources/Using_the_Support_Portal/index.html#Identifying_Your_Sugar_Cloud_Stack

 

This thread will be updated with any new information once available.

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