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"Invalid file extension" error when installing previously-working module

Question asked by Nicholas Harrison on Feb 7, 2019
Latest reply on Feb 11, 2019 by hats



I have had a number of problems installing updates to modules I have created. The error message I get from the "Module Loader" is:


Scanning Package

Installation failed!

The package you are attempting to install does not conform to the policies established within the Sugar Open Cloud or by your system administrator.

  • Sugar Open Cloud customers must obtain a new package from the package provider that addresses the issues described below.
  • If you are running Sugar locally, you can relax your Module Loader restrictions to allow the package to be installed.


Package Scan Policy Guide


File Issues

Invalid file extension


The odd thing is that I have successfully managed to install this version of the module before - I'm not sure what I've done but I cannot install my new module version or the version that was installed before I made my changes.


Can anyone help please?