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SugarCRM soap apis giving read time out

Question asked by test test on Jan 15, 2019
Latest reply on Mar 26, 2019 by test test

We have one customer who is on SugarCRM on premise 8.0.2 version. When we are trying to access SugarCRM instance of this customer via SOAP apis, we are getting read timeout exception. I have looked through the SugarCRM release notes and found that there was one issue related to SOAP apsi which was fixed in 8.0.1 and 8.1.0.


  • 80813 : The SOAP API and is not available for use, rendering applications which use SOAP unable to connect to Sugar. 

Can someone please confirm if the fix is available in 8.0.2 or the issue was introduced again in 8.0.2?