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Sugar Cloud Maintenance Scheduled for Saturday, January 12th, 2019

Question asked by Ron McCorkle Employee on Jan 9, 2019
Latest reply on Jan 12, 2019 by Jason Corley

On Saturday, January 12th, 2019, beginning at 16:00 PST, SugarCRM will be performing maintenance to the Sugar cloud environment. This work will occur during our scheduled weekly maintenance window. Maintenance is expected to be complete by the end of our window at 01:00 PST on Sunday, January 13th, 2019.


What Can You Expect During This Window?


Customers hosted on the following stacks in our cloud environment will experience brief periods of downtime or degraded performance during the maintenance window. 

  • mtpremium01
  • mtpremium02
  • mtpremium03
  • mtpremium04
  • mtpremium05


We endeavor to keep these periods as brief as possible. For information on identifying the stack where your instance is hosted, please review the "Identifying Your Sugar Cloud Stack" section of the Using the Support Portal guide. 


We will update this post once all maintenance is successfully completed.