Vlad Popescu

[2018-12-23, 20:00 PST] Known Cloud Issues - US Hosted Instances (ondemandus03 only)

Discussion created by Vlad Popescu Employee on Dec 23, 2018

We addressed an issue in our cloud environment where instances hosted on the ondemandus03 stack experienced performance issues while connected to DB.

In order to improve performance on the ondemandus03 stack we did planned reboot in non-working hours.


For information on identifying the stack where your instance is hosted, please review the "Identifying Your Sugar Cloud Stack" section of the Using the Support Portal guide:  https://support.sugarcrm.com/Resources/Using_the_Support_Portal/index.html#Identifying_Your_Sugar_Cloud_Stack


This thread will be updated with any new information once available.