Ciprian Cernestean

[2018-12-19, 08:00 PST] Known Cloud Issues - US Hosted Instances (ondemandus11 only)

Discussion created by Ciprian Cernestean Employee on Dec 19, 2018

We are currently addressing an issue in our cloud environment where instances hosted on the ondemandus11 stack experienced performance issues for 18 minutes. For information on identifying the stack where your instance is hosted, please review the "Identifying Your Sugar Cloud Stack" section of the Using the Support Portal guide: https://support.sugarcrm.com/Resources/Using_the_Support_Portal/index.html#Identifying_Your_Sugar_Cloud_Stack. Our Operations team is aware of this issue and is actively working towards remediation.

 

 

 

This thread will be updated with any new information once available.

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