Catalin Chertita

[2018-12-13, 05:05 PST] Known Cloud Issues - EU Hosted Instances (ondemandeu03 only)

Discussion created by Catalin Chertita Employee on Dec 13, 2018
Latest reply on Dec 18, 2018 by Anton Ryabchenko

We are currently addressing an issue in our cloud environment where instances hosted on the ondemandeu03 stack  experienced performance issues for 3 minutes. For information on identifying the stack where your instance is hosted, please review the "Identifying Your Sugar Cloud Stack" section of the Using the Support Portal guide: https://support.sugarcrm.com/Resources/Using_the_Support_Portal/index.html#Identifying_Your_Sugar_Cloud_Stack. Our Operations team is aware of this issue and is actively working towards remediation.

 

This thread will be updated with any new information once available.

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