AnsweredAssumed Answered

Automate email when date > 1 week

Question asked by Jonathan Lee on Nov 18, 2018

Hi all,

i am very new to sugarCRM and its functionalities.

I am looking to create an advanced workflow to send an automated email for cases nearing their expired date. I have a field created called expiry date with the "type" as date. Does anyone know if i can implement a logic where email is sent out when expiry date > a week? 

Appreciate any suggestions or help, thank you in advance!!!