Ciprian Cernestean

[2018-11-16, 08:46 PDT] Known Cloud Issues - US Hosted Instances (ondemandus14 only)

Discussion created by Ciprian Cernestean Employee on Nov 16, 2018

Some instances located in US (in ondemandus14 CloudStack) were experiencing performance issues and/or service issues during 1 minute. It was caused by overloaded database. The service was restored and it operations normally.

 

For information on identifying the stack where your instance is hosted, please review the "Identifying Your Sugar Cloud Stack" section of the Using the Support Portal guide: 

https://support.sugarcrm.com/Resources/Using_the_Support_Portal/index.html#Identifying_Your_Sugar_Cloud_Stack

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