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Developing CTI for Sugar

Question asked by Steve Ralston on Oct 17, 2018
Latest reply on Oct 17, 2018 by Matt Marum

Hello,

I've been researching Sugar development for about a week now. My company has created call center software that I have ported to Salesforce and Zoho. For both those platforms, integrating our call center into them was a relatively straight-forward matter of referencing a CTI Javascript library they provide and making the appropriate calls to it. I haven't found anything like that for Sugar. Could you give me any information about this?

Thanks,

Steve Ralston

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