AnsweredAssumed Answered

Developing CTI for Sugar

Question asked by Steve Ralston on Oct 17, 2018
Latest reply on Oct 17, 2018 by Matt Marum


I've been researching Sugar development for about a week now. My company has created call center software that I have ported to Salesforce and Zoho. For both those platforms, integrating our call center into them was a relatively straight-forward matter of referencing a CTI Javascript library they provide and making the appropriate calls to it. I haven't found anything like that for Sugar. Could you give me any information about this?


Steve Ralston