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Improve display of email in the new email module

Question asked by Bastien R on Oct 12, 2018
Latest reply on Nov 5, 2018 by Bastien R

Hello,

I am looking for a way to improve the display of email's content in the new email module.

As shown below, when the email is more than like 10 lines, there is a vertical scrollbar. Sometimes there is even an horizontal scrollbar ! 
It's painful to use it and not user-friendly.

 

 

Is there a way to display like a case's description, with a "More..." link to display the whole content of it. Or maybe you have another suggestion for a better way to display e-mail ?  Increase the display size for the email content ?

When using the "preview" button from the case page, the display is fine but there is no "Reply" button...

 

Thank you for help

Bastien

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