Hi,
I am using the Bulk API to create call records and related Contact records (if appropriate). One of the filed that is getting populated is "assigned_user_id".
When records are created Assignment Notification emails are sent to the User the call has been assigned to. Is there a way of creating these Call records using the API without triggering a Assignment Notification email? or is the only option to turn off Assignment Notification emails at the system level or User level using the Administration options?
Regards - Martin
One way of tackling this that automatically jumps right out at me is Custom API. The emails are triggered during a $bean-save(); which is what is called during almost all Sugar core code. You could get around this by creating your own custom endpoint and doing raw SQL inserts. The calls module schema isnt that complicated.
http://support.sugarcrm.com/Documentation/Sugar_Developer/Sugar_Developer_Guide_7.9/Integration/Web_Services/v10/Extendi…