Hi there. I run a small grant making organisation. In short, we have a bunch of money and we give grants to individual researchers for projects lasting between 3 months to 3 years, and we've given grants to over 200 individuals, all of whom I have info for on spreadsheets.
Ideally I'd like to switch from using very large, unwieldy spreadsheets, to some sort of database system. I assume CRM of some sort might be the way to go, but at the same time, most CRMs have a lot of stuff going on in them that seems irrelevant (our grant awardees are not customers, afterall, so all these tabs saying 'marketing', 'sales', 'leads', etc. are not relevant).
I considered making something of my own in mysql or something (I am technically fairly proficient)... but maybe something like SugarCRM is the way to go?
My first question is what does the community here think, could SugarCRM work for me and will it be easily customisable to my purposes?
Such customisation would include... stripping out the tabs saying marketing/sales/leads and being able to customise the 'contacts' to include our awardees with extra award info, e.g. "date started", "date ended", "type of grant", "total award value of grant", "research output" (which would be their publications), etc.
Or, perhaps there's a simpler solution out there and SugarCRM is not suited to this?
Would love to hear some advice!
p.s. Although technically proficient, I've never really used CRM much.