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Creating a "time stamp" card of each call logged with a contact?

Question asked by Kayla Ebert on Sep 24, 2018
Latest reply on Sep 25, 2018 by Francesca Shiekh

I was recently asked to pull a log to show how many calls a group of 160 clients had received in the past 4 months.     I ended up going to each record to get the call information.     

 

I would love to have a "call time stamp card" for each contact. Every time a call is logged, that field is "stamped" and the newest call is added to the list of calls that already occurred.     

 

Has anyone else done this? I imagine it would involve creating a calculated custom field or a process definition, but I'm unsure of where to start.     

 

Thank you!!

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