I've written a CTI application that makes use of the the REST GET/globalsearch endpoint to find all records associated with a particular phone number (or partial number).
In the network tab of the Chrome developer tools I see the CTI application sending the following http request....
And I receive two records in response.
When I execute a global search from the sugar home page, in the network tab of the Chrome developer tools I see the following same http request....
However, I receive 7 records in response
Has anyone else run into a similar issue? I'm using SugarCRM Professional, Version 8.0.0 (Build 211) (Spring '18)
Thank you in advance for your help,