AnsweredAssumed Answered

ALL Schedulers "Forced failure on timeout" after 8.0.1 upgrade

Question asked by Francesca Shiekh on Aug 30, 2018
Latest reply on Sep 10, 2018 by Francesca Shiekh

I upgraded from Sugar PRO 7.9.4 to Sugar PRO 8.0.1 and ALL schedulers fail with message "Forced failure on timeout".

 

I also get:

/bin/sh: line 1: 21425 Segmentation fault      /usr/bin/php -f cron.php > /dev/null 2>> logs/Cron/cron.raw.err

 

there are no errors in PHP or Cron log

Scheduler Configs look correct to me:

 

  'cron' =>

  array (

    'max_cron_jobs' => 25,

    'max_cron_runtime' => 1800,

    'min_cron_interval' => 30,

    'enforce_runtime' => false,

  ),

 

  'jobs' =>

  array (

    'min_retry_interval' => 30,

    'max_retries' => 5,

    'timeout' => 3600,

  ),

 

Crontab is set up as follows:

* 0-20 * * 6 cd /var/www/html/sugarcrm; /usr/bin/php -f cron.php >/dev/null 2>>logs/Cron/cron.raw.err

* * * * 0-5  cd /var/www/html/sugarcrm;  /usr/bin/php -f cron.php >/dev/null 2>>logs/Cron/cron.raw.err

 

Permissions from root down have been set to apache owner/group, 755 for all dirs and 664 for all files, as follows:

sudo chown -R  apache:apache *

sudo find . -type d -exec chmod 775 {} \;

sudo find . -type f -exec chmod 664 {} \;

 

Any thoughts on where to start to debug?

thanks,
FrancescaS

Outcomes