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Preferences by Login?

Question asked by Missy Brooks on Jul 18, 2018
Latest reply on Jul 20, 2018 by Missy Brooks

Please advise -

Within our Cases module, two required fields, "Support Type" & "Product" cannot be defaulted to any one value, since all teams create cases. However, individuals within teams would love the ability to personalize defaults of those fields according to login.

We do not (yet) use roles or permissions, but are there options within PRO for users to save record-level preferences? In 8.0 Enterprise?


If not - any thoughts other than a code-level customization?