AnsweredAssumed Answered

Mass delete opted-out records

Question asked by Nicolas A on Jul 18, 2018
Latest reply on Jul 25, 2018 by Nicolas A

Hi All


I'm using Sugar 8.X as an on-demand instance, connected to MailChimp via SugarChimp.

Following the new data protection regulations, we have a lot of old leads as well as a massive amount of people whom I needed to unsubscribe because I didn't have a compliant opt-in.


Both of them are going to be displayed as "opted-out" in SugarCRM. Is there any way I can filter these records out in order to mass delete them from our CRM instance completely? I already looked under available filters for the search menu but there seems to be no filter option for this.


Best regards