AnsweredAssumed Answered

Several Files Missing From the upload

Question asked by Cesar Correia on Jul 13, 2018
Latest reply on Jul 13, 2018 by Harald Kuske

Hello.

 

I'm seeking help to understand the reason to why hundreds of files upload to crm vanished. There is no trace why the files disappeared, There are several files after a certain date, but before that date there are none, this files correspond to leads and customers.

 

The logs don't show any manual deleting of files or anything like it.

We are trying to understand why the files are not stored where they should be and trying to recover them somehow.

 

If anyone knows anything about this matter I would be very grateful.

 

Best Regards,

Cesar

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