I need help, how can I assigned personal emails for each users in sugarcrm. So, the user can see his external email in sugar??
note: I'm using professional version 8
your support is appreciated.
Hi eman alshehri
Can you better explain your requirements?
Hi André Lopes,
every user in sugarcrm has an external email (outlook). I need to know how can the user show his personal email in suagrcrm? I read that the user can do that but how!
In Version 8.0.0 the handling of personal emails changed.
Please see http://support.sugarcrm.com/Documentation/Sugar_Versions/8.0/Pro/Application_Guide/Emails/#Receiving_Email for the new email handling.
Hello eman alshehri,
Your users can use Sugar to send email messages from their own email accounts but they cannot use Sugar to check their email inboxes. Instead, they can store one-off email messages in Sugar when they need to. This email archiving is most commonly done via a connector like the Outlook Plug-in or by using the Sugar Email Archiving service (a.k.a. "SNIP"), which is basically a special email address that is used to send emails to your Sugar db.
Here are some resources to help you get going:
Jill Shaheen and kuske,
thank you very much for the suggested links and sources.
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