AnsweredAssumed Answered

BarCode scan for mobile App does not work for Huawei Y5 2017

Question asked by Raul Aquino on Jun 1, 2018
Latest reply on Jul 31, 2018 by Said Aquino

We've enabled the BarCode scan for mobile App.
The behavior is correct for some devices but in some others we have an unexpected behavior (Android used in a Huawei Y5 2017

Model MYA-L03

Build number: Maya-L03C212B120

EMUI version 4.1

Android versión 6.0).


Sugar SDK version:


We attached the used code (from mobile SDK API Documentation:  )


The problem is presented in the following order,
1.- We select an opportunity record
2.- Over the opportunity we have the scan icon, which is selected.
3.- The camera is open correctly, but after few seconds the app redirect to the main page(like a new open)

Do you know if this problem was reported before, or what do you recommend us to solve the problem?


Thanks and regards