AnsweredAssumed Answered

SugarCRM CE - Migration - 'The file is corrupt and cannot be opened'

Question asked by James Baldock on May 31, 2018
Latest reply on Jun 5, 2018 by kuske

Hello,

 

Please can someone help me, I am desperate to fix an old Sugar install for a friend of mine.

 

I've moved the site from the old hosting server to a new one. Since the move, each time we download a file within Sugar, we get the error in Word: 'The file is corrupt and cannot be opened'

 

I have tried downloading the same file from the site on the old server and it downloads and opens as expected.

 

To do the move, I copied the SQL database along with all the site files in the 'public_html' folder of the hosting.


The only difference that I can think of is the PHP version. The old server is running PHP5.3 whilst the new one is running 5.6. I am unable to install 5.3 on the new server.


Can anyone suggest a fix for me?

 

Kind regards

 


James

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